My Spectrum

4.7
1.08M reviews
10M+
Downloads
Content rating
Everyone
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About this app

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Updated on
Aug 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
1.05M reviews
Kelly McLean
July 26, 2025
Much like their service, this app is garbage. Everything was fine until they did upgrades in my area. Now nothing works. The app is supposed to be helpful but isn't. Whenever you try to do anything on the app it just keeps sending you in circles or trys to sell you more unreliable junk. The "Chat" is a waste of time. They just tell you the obvious in the most polite woke way possible. You can't even report an outage in your area. No wonder Spectrum is losing customers.
267 people found this review helpful
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Stephanie Collins (Teffy Babyy)
June 15, 2025
Spectrum App is extremely easy to navigate, just make sure you enter your phone/account number/email correct l so you don't have to jump through hoops to fix everything!! the reps are always very polite, and go about and beyond to fix any issues you may have!! I've been with Spectrum since around 2010 and I would not recommend any other Internet service!! you just cannot go wrong with Spectrum!! they've got Internet, cable, and mobile packages available, all pleasantly priced for any budget!!!
208 people found this review helpful
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Christopher Haritos
April 1, 2025
So unreliable it's pathetic. Needing to unplug and replug my router/modem daily is ridiculous. Yes, sometimes my Wi-Fi comes back online, but it's been an hour now and it hasn't, and it comes/goes since I got it, in August. Restarting my equipment from the app doesn't even work because it can't connect to them to make them restart. "You must manually restart your equipment", so frequently. I do not plan on staying with spectrum.
102 people found this review helpful
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Charter/Spectrum
April 1, 2025
Sorry to hear you are having issues with the services, but we can help. For assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussions and select “Ask a Question”. Thanks! ^RJR

What’s new

Are you a TV Select, TV Select Signature or TV Select Plus customer? You can now watch ESPN Unlimited and Fox One as part of your Spectrum TV package. Visit TV/Streaming in the app to start streaming today.

If you have feedback to share or need assistance, please sign in at Community.Spectrum.net/discussions and select Ask a Question.