How do I switch between low supply notifications, smart reorders, and do not reorder or notify?
Tap “When my supplies are running low” in the device settings to pick between smart reorders, low supply notifications, or do not reorder or notify.
I already have supplies at home, is there any way to adjust my supply level?
Yes, you can update your on-hand stocks level from “Current Level and Supplies” from your device setting in Alexa app.
Do I need an Echo device to use these features?
No, you simply need to connect your device to the Alexa app to enable features.
How does smart reorders differ from Subscribe & Save?
While Subscribe & Save allows you to automatically reorder supplies and household essentials at regular intervals (e.g. monthly or weekly), smart reorders uses your current supply information and usage history to reorder your favorite products before you run out.
Are there any extra charges to use these features?
No. If you set up smart reorders, you will only be charged for the product and the associated shipping and/or taxes & fees, just like your usual shopping on Amazon.
When are low supply notifications and smart reorders triggered?
It depends on your device. Generally we send a notification or place an automatic order (smart reorders) before you run out of your stock.