- You can’t use codes with other discounts or a combination of codes.
- Items can only ship to the same country or region you purchased them in.
- If the promotional code doesn't work in the country or region associated with the home address in your Google Account, you may need to update your info.
- You must have a valid zip code.
Device Ordering and Payment FAQs
Have questions about your Google Store order? This section provides answers to common questions regarding discounts, payments, and order cancellations to help ensure a smooth purchasing experience.
Can I apply a discount code after I’ve already placed a Google Store order?
- If your order has not yet shipped, you have the option to cancel the existing order and place a new one with the discount code applied. Please note that it may take up to an hour for the discount code to be reinstated and available for reuse.
- If your order has already shipped, please contact Google Store support for assistance with applying the coupon code to your existing order.
- If your order is affected by a payment error and consequently gets cancelled, you will need to contact Google Store support for assistance with applying the coupon code to your order.
Can I use multiple coupons on a single order?
- Only one promotional code can be applied per order on the Google Store. We recommend using the code that provides the best value for your purchase. For complete details, please refer to the terms and conditions associated with each promotional offer.
Can I apply my Google Store discount code on fi.google.com?
- Promotional codes issued from Google Store are exclusive to purchases made on Google Store and cannot be applied on the Google Fi website.
If I cancel an existing order where I used my Google Store credit, will my credit be reimbursed? How long will that take?
- Upon cancellation, your Store credit will be reimbursed to your account.
- Following an order cancellation, any Store credit used is typically reinstated and available for future use within 30 minutes to 1 hour.
I cancelled my Pixel phone order, which included a promotion for 12 months of Google AI Pro. If I place another order, can I still be eligible for this promotion?
- Yes, you are still eligible for this promotion. If you don’t see the promotional offer immediately, please allow some time for your account to update before reaching out to support.
- On device and if eligible, you will also have the option to add the offer post-purchase during phone activation if you don’t opt-in to it during purchase.
Get a 10% discount for verified professionals
Check your status in ID.me
Certain professionals are qualified for an exclusive, one-time use 10% discount code, such as:
- Military personnel
- First responders
- Teachers
- Doctors
- Nurses
- Government employees
- Students within the US
To check your eligibility, visit ID.me.
You can use the discount code at:
- store.google.com
- A physical retail Google Store
Check which products are included
The discount code can be used for any product except:
- Nest Mini
- Chromecast with Google TV (HD)
- Chromecast with Google TV (4K)
- Nest Aware
- Professional Installation
- Preferred Care
- Pixel Care+
- Financing
- Fitbit Premium
- Any other subscriptions
Contact ID.me support
For general questions about ID.me, visit the ID.me Help Center.
